top of page
We have moved!
Client Portal
In the secure client portal, you can:
-
Access teletherapy appointments
-
Send a secure message to your therapist
-
See scheduled appointments
-
Sign intake forms (found in the "My Docs & Forms" section)
-
Update credit card on file, see your outstanding balance, and make payments
To access your client portal, please click on the image for your therapist below.
Monica Garcia, Psy.D., LP, ACS
Tonya Ewers, M.A, LPCC
Michele Bates, M.Ed., LPC
Wyatt Overton, M.A, LPCC
Troubleshooting common problems with the portal:
I'm not sure I got the portal invitation- what do I look for?
- Look for an email from Therapy Appointment, the subject line will look like this: "[TherapyAppointment] Your registration created on..."
I have a teletherapy appointment scheduled, but I don't know how to launch the session.
-
The button to launch your teletherapy session will show up 15 minutes prior to the start of your session. Once the "launch" button appears, simply click on that. If you launch your session before your therapist, you will simply wait in a virtual waiting room until they are ready.
Do I need an app or program downloaded prior to my teletherapy appointment?
-
You can launch the session from your Chrome browser, but there is better quality if you use the Therapy Appointment app, which you can download in the portal prior to your session.
My portal link has expired- how do I get a new one?
-
The links are good for 48 hours from the date/time they are sent. If you need a new link, simply contact your therapist or email info@windsofchangecounseling.net.
I'm supposed to fill out paperwork before my first session. Where can I find this?
- Intake forms can be found in the "My Docs & Forms" tab in the portal.
bottom of page